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New Subscription Bookings

The ACV of both New Customer Subscription Bookings and Expansion Subscription Bookings as measured on the contract signature date, i.e., the Bookings Date.

  • New Customer Subscription Bookings – The ACV of new logos acquired by the business measured on the contract signature date and “Fast Follow” Bookings, which are Bookings that close in the same month as that of the contract signature date.
  • Expansion Subscription Bookings – The ACV of Upsell and Cross-Sell Bookings that close in the month following the month of the original contract signature.
  • Upsell Subscription Bookings – The ACV of contracts increases the customer’s utilization of the original product. Adding more seat licenses or moving a customer to a higher usage tier are examples of upsell bookings.
  • Cross-Sell Subscription Bookings – The ACV of contracts that result in the sale of additional products to an existing customer.

The ACV of both New Customer Subscription Bookings and Expansion Subscription Bookings as measured on the contract signature date, i.e., the Bookings Date.New Customer Subscription Bookings – The ACV of new logos acquired by the business measured on the contract signature date and “Fast Follow” Bookings, which are Bookings that close in the same month as that of the contract signature date.Expansion Subscription Bookings – The ACV of Upsell and Cross-Sell Bookings that close in the month following the month of the original contract signature.Upsell Subscription Bookings – The ACV of contracts increases the customer’s utilization of the original product. Adding more seat licenses or moving a customer to a higher usage tier are examples of upsell bookings.Cross-Sell Subscription Bookings – The ACV of contracts that result in the sale of additional products to an existing customer.